Income statements
kSEK	Q3 2020	Q2 2020	Q1 2020	Q4 2019	Q3 2019	Q2 2019	Q1 2019	Q4 2018	Q3 2018	Q2 2018	Q1 2018	Q4 2017	Q3 2017	Q2 2017	Q1 2017	Q4 2016	Q3 2016	Q2 2016	Q1 2016	Q4 2015	Q3 2015	Q2 2015	Q1 2015	Q4 2014	Q3 2014	Q2 2014	Q1 2014	Q4 2013	Q3 2013	Q2 2013	Q1 2013	Q4 2012	Q3 2012	Q2 2012	Q1 2012	Q4 2011	Q3 2011	Q2 2011	Q1 2011	Q4 2010
Total operating revenues	520,920	572,557	517,532	512,006	443,439	419,359	418,112	465,419	449,250	437,194	430,087	424,970	404,831	412,815	393,463	398,947	353,802	347,229	344,462	321,043	281,314	270,471	263,303	241,066	217,216	204,975	188,406	180,148	153,135	148,707	148,756	144,677	122,472	132,049	127,474	121,096	111,434	99,852	95,236	99,603
Personnel expenses	-99,721	-127,976	-140,295	-122,200	-120,423	-121,387	-127,103	-151,407	-116,573	-131,839	-136,084	-121,665	-107,022	-116,132	-113,234	-107,481	-97,935	-104,087	-97,062	-96,047	-74,406	-81,914	-79,397	-70,637	-58,578	-63,002	-57,481	-51,861	-45,214	-47,018	-49,011	-46,311	-36,209	-41,473	-37,233	-35,244	-40,432	-37,789	-33,082	-27,006
Depreciation, amortization and impairments	-105,685	-105,776	-109,512	-100,716	-84,310	-71,088	-70,231	-58,080	-55,464	-53,486	-47,929	-41,665	-39,801	-39,595	-36,958	-36,644	-34,719	-33,883	-33,648	-35,996	-34,821	-33,908	-33,560	-33,250	-32,747	-32,690	-29,824	-28,784	-26,853	-24,967	-22,536	-20,971	-19,015	-17,632	-16,639	-14,521	-12,371	-9,956	-8,975	-9,261
Other operating expenses	-111,527	-145,269	-148,602	-128,485	-126,701	-96,841	-94,704	-109,761	-105,193	-103,064	-111,975	-108,988	-102,927	-110,008	-116,448	-105,214	-96,764	-92,200	-86,152	-69,348	-67,619	-64,217	-67,562	-56,849	-52,504	-52,540	-49,896	-43,909	-36,572	-38,019	-36,254	-40,147	-31,151	-33,299	-33,536	-29,082	-24,617	-24,947	-26,889	-29,580
Total operating expenses	-316,933	-379,021	-398,409	-351,402	-331,434	-289,316	-292,038	-319,248	-277,229	-288,389	-295,988	-272,317	-249,750	-265,735	-266,640	-249,339	-229,418	-230,170	-216,862	-201,391	-176,846	-180,039	-180,519	-160,736	-143,829	-148,232	-137,201	-124,554	-108,639	-110,004	-107,801	-107,428	-86,375	-92,404	-87,408	-78,847	-77,420	-72,692	-68,946	-65,847
Operating profit	203,987	193,536	119,123	160,604	112,005	130,042	126,074	146,171	172,021	148,806	134,100	152,652	155,081	147,080	126,823	149,608	124,384	117,059	127,600	119,652	104,468	90,432	82,784	80,330	73,387	56,743	51,205	55,594	44,495	38,703	40,955	37,248	36,097	39,645	40,066	42,249	34,014	27,160	26,290	33,756
Operating profit margin	39.2%	33.8%	23.0%	31.4%	25.3%	31.0%	30.2%	31.4%	38.3%	34.0%	31.2%	35.9%	38.3%	35.6%	32.2%	37.5%	35.2%	33.7%	37.0%	37.3%	37.1%	33.4%	31.4%	33.3%	33.8%	27.7%	27.2%	30.9%	29.1%	26.0%	27.5%	25.7%	29.5%	30.0%	31.4%	34.9%	30.5%	27.2%	27.6%	33.9%
Net financial items	-19,944	-95,111	-30,654	-33,628	-27,547	792	4,863	-4,131	-1,614	3,149	23,677	-81	-1,836	2,107	-1,884	4,151	159	1,050	4,218	1,221	389	513	-448	4,099	-14	925	-640	4,217	-817	3,965	-4,415	238	-1,978	1,357	-1,410	-2,021	646	1,424	-768	-1,787
Profit before tax	184,044	98,425	88,469	126,977	84,458	130,834	130,937	142,040	170,407	151,954	157,776	152,571	153,245	149,187	124,940	153,759	124,543	118,109	131,818	120,873	104,857	90,945	82,336	84,429	73,373	57,668	50,565	59,811	43,678	42,668	36,540	37,486	34,119	41,002	38,656	40,228	34,660	28,584	25,522	31,969
Tax on the period's profit	-16,938	-9,973	-6,473	-14,371	-8,374	-10,885	-10,706	-5,416	-14,984	-12,612	-11,937	2,176	-11,632	-13,340	-9,899	-9,856	-10,102	-9,697	-10,595	-7,212	-8,097	-6,552	-7,219	-7,305	-5,868	-5,182	-4,438	-6,306	-3,459	-3,093	-2,700	-3,534	-3,302	-4,265	-4,020	-3,592	-3,707	-3,447	-2,634	-2,943
Profit for the period	167,106	88,452	81,996	112,605	76,084	119,949	120,231	136,624	155,423	139,342	145,839	154,747	141,613	135,846	115,041	143,903	114,441	108,412	121,223	113,661	96,760	84,393	75,117	77,124	67,505	52,486	46,127	53,505	40,219	39,575	33,840	33,951	30,817	36,737	34,636	36,636	30,953	25,137	22,888	29,026
Statements of total income for the group
Profit for the period	167,106	88,452	81,996	112,605	76,084	119,949	120,231	136,624	155,423	139,342	145,839	154,747	141,613	135,846	115,041	143,903	114,441	108,412	121,223	113,661	96,760	84,393	75,117	77,124	67,505	52,486	46,127	53,505	40,219	39,575	33,840	33,951	30,817	36,737	34,636	36,636	30,953	25,137	22,888	29,026
Other total income
Exchange rate differences arising from the translation of foreign operations	275	-82,852	-98,673	81,372	45,955	4,154	6,560	-7,940	-8,124	6,475	17,291	18,687	-5,619	229	229	-5,968	11,724	8,546	1,043	-18,392	9,193	-3,435	-8,323	8,645	-476	8,001	-2	6,210	-2,447	10,543	-5,978	5,975	-7,880	-1,838	-694	-5,637	2,295	2,959	-528	-1,711
Cash flow hedging																0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Tax on other income items																0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Sum of other total income for the period, net after tax	275	-82,852	-98,673	81,372	45,955	4,154	6,560	-7,940	-8,124	6,475	17,291	18,687	-5,619	229	229	-5,968	11,724	8,546	1,043	-18,392	9,193	-3,435	-8,323	8,645	-476	8,001	-2	6,210	-2,447	10,543	-5,978	5,975	-7,880	-1,838	-694	-5,637	2,295	2,959	-528	-1,711
Total income for the period	167,381	5,600	-16,677	193,977	122,039	124,103	126,791	128,684	147,299	145,817	163,130	173,434	135,994	136,075	115,270	137,935	126,165	116,958	122,266	95,269	106,759	83,102	65,881	85,769	67,029	60,487	46,125	59,715	37,773	50,118	27,862	39,926	22,937	34,900	33,942	30,999	33,248	28,096	22,360	27,315